|
Shipping
Australian Domestic Orders:
AbsoluteSkin has partnered with Australia Post eParcel (the corporate division of Australia Post) to provide you prompt and secure shipping across Australia.
Australia Post eParcel is a registered service which will require a signature upon delivery. Please provide an address where someone will be available during business hours to receive and sign for the parcel, otherwise collection from your local post office will be necessary. Australia Post eParcel can deliver to any location in Australia, including PO Boxes.
If you supply a business address please ensure you include the business or company name in the address field.
Authority to leave without a signature:
You can authorise for your parcel to be delivered without a signature, please indicate in the comments section of your order for this service and provide clear instructions. AbsoluteSkin and Australia Post will NOT be held liable for parcels that are lost or stolen.
Dispatch:
Orders are dispatched promptly once payment has been received. Orders received on the weekend or public holidays will be dispatched on the next business day. If we experience any delays in processing your order we will contact you via email.
Shipping Confirmation and Tracking Numbers:
Once your order has been dispatched you will receive an email from Australia Post advising you of the tracking number and how to log into Australia Post and track your parcel. If you experience any problems please contact us via email or phone.
Delivery times:
In most cases your parcel will arrive within 1-3 business days from dispatch date. Customers in regional areas should allow an extra 2-3 days for delivery.
Charges:
We charge a flat rate of $5.50 to all destinations within Australia regardless of the number of items you purchase.
International Orders:
We currently ship to the following countries:
Asia Pacific - $25
United Kingdom- $30
This is a flat rate charge regardless of the number of items you order. Parcels are sent via Australia Post Registered Mail which will require a signature upon delivery. Most parcels are delivered within 7-10 days of dispatch date.
|
|
